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TERMS OF SERVICE

Last updated: 10/04/2024.

Please read these Terms of Service carefully before using www.urmediaagency.com operated by UR MEDIA AGENCY PTY LTD.

Your access to and use of UR MEDIA AGENCY PTY LTD is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use UR MEDIA AGENCY PTY LTD.

By accessing or using the service you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access UR MEDIA AGENCY PTY LTD.

 

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

 

Links to Other Web Sites

Our Service may contain links to third­-party web sites or services that are not owned or controlled by UR MEDIA AGENCY PTY LTD.

UR MEDIA AGENCY PTY LTD has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that UR MEDIA AGENCY PTY LTD shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

 

Governing Law

These Terms shall be governed and construed in accordance with the laws of Australia, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our service and supersede and replace any prior agreements we might have between us regarding the service.

 

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use UR MEDIA AGENCY PTY LTD after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using UR MEDIA AGENCY PTY LTD.

Social Media Management

Our Social Media Management is a no-contract arrangement; however, we do have a cancellation policy in place should you wish to cancel your management with us. 

 

CANCELLATION POLICY: 

All social services will cease from the day you notify us of cancellation, or a day elected by your choice. 

You will be charged for the remainder of the month (Your final invoice will be raised as per the schedule and will not be adjusted to compensate for the cancellation). 

 

Photography

The photography and videography rate we use is known as the Base Usage Rate (BUR) and is made up of two components.

 

CREATION:

This is the base rate that covers our expenses and time in creating the images you are looking for. We have day rates but tend to quote on a job-by-job basis depending on your requirements. 

 

USAGE:

All creative content must be licensed for use.

Part of the value of the images we provide will be based on how the image will be used and essentially how many people will be seeing the image. The more the image will be used; the greater the value it has. Every estimate we provide will clearly state the use in which the images are intended for and the costs attached to this. 

 

Licensing 

All artwork created for a brief is the intellectual property of the creator. As the client, you are seen to be purchasing the rights to use any image however the creator still owns the image. We will make sure you are able to use the image as you would like, but we still own the rights to the artwork created.
This is why we are clear in terms of our usage fee. 

Our price will reflect the value of the license as well as the time to create the images. 

 

UR MEDIA AGENCY PTY LTD holds the copyright of these images and can use them to promote their work online and in print at any time. 

Moral Rights Creators of copyright works (UR MEDIA AGENCY PTY LTD) have “moral rights” in relation to their works. These are separate from copyright. Moral rights impose certain obligations on people who use copyrighted work. As the creator, we have the rights to: 

Be attributed as the creator of your photos. 

Take action if our work is falsely attributed; and 

Take action if our work is distorted or treated in a way that is prejudicial to your honour or 

reputation. 

 

Videography 

Any special or creative requests must be conveyed to us at the time of booking. If there is any extra filming or editing to be done, this may include shooting styles and techniques, graphics and wording, the video may not be charged as a regular product and may need to be re-quoted.
Please contact Alexandra to discuss any requests you may have. 

 

We allow one round of edit changes free of charge to any video.
Please ensure you send through all your change requests in one email so we can ensure a quick turnaround.
Any excessive change requests will incur an editing fee which will be determined a tour discretion.
It is your responsibility to upload your videos to the appropriate sites for listing, sharing or advertising. 

UR MEDIA AGENCY PTY LTD’s standard cancellation fees apply to our video product. 

 

UR MEDIA AGENCY PTY LTD takes no responsibility for any consequences or repercussions when you cancel or reschedule your video. We will provide our expertise and opinion however rescheduling and cancellation decisions ultimately rest with the client. 

 

Quoting 

Quotes for video products and productions are valid for three (3) months from the date of issue. Should the scope of the quoted job or production change after the initial quote we will issue a re-quote that will replace the initial quote. 

 

Copyright and Usage Rights 

Further to the usage and copyright terms listed in the Photography section above; UR MEDIA AGENCY PTY LTD owns the rights to and copyright of all footage captured and/or commissioned for all video productions. This includes footage and assets Ur Media Agency Pty Ltd commissions from contracted services for the project including but not limited to drone photography, drone videography, video footage, animations, special effects and editing. 

 

The footage is released to the client as a final video edit & product to be used under license appropriate to the initial brief supplied to us by the client. Any change in this license or usage of final products will need to be approved by UR MEDIA AGENCY PTY LTD and may incur an additional fee. This includes using any footage or part of a video in another production that UR MEDIA AGENCY PTY LTD is not commissioned to produce. Per the copyright and usage terms outlined above, UR MEDIA AGENCY PTY LTD's logo will appear at the end of every video produced by UR MEDIA AGENCY PTY LTD for a client. 

 

Raw and captured footage may be released upon request. This will be judged on a case-by-case basis and will incur an additional fee. UR MEDIA AGENCY PTY LTD holds the right of refusal to release footage or assets. 

 

UR MEDIA AGENCY PTY LTD owns the Intellectual Property Rights and copyright to any material created for video production including but not limited to footage, scripts, briefs, shot lists and storyboards. 

 

Additional Fees 

Simple edits and changes to the final video product delivered to the client is permitted but must be within reason. One round of changes is included with every video product/booking. Should the amount or nature of the changes be deemed to be too time-consuming and/or varied from the creative brief supplied for the project Ur Media Agency Pty Ltd reserves the right to charge an additional edit fee. 

 

UR MEDIA AGENCY PTY LTD deems a job/production to be completed after one month of the delivery of the latest version of the edit if there is no communication from the client. Any changes or edits that are requested after a month of final delivery without appropriate warning or communication may also incur a fee at Ur Media Agency Pty Ltd ’s discretion. Any extra footage that needs to be filmed for a completed job will incur a shooting fee. 

 

Cancellation Policy 

If you miss your appointment, cancel or change your appointment with less than 1 hours’ notice, you will be charged as follows (incl GST). 

 

This policy is in place out of respect for our staff and contractors, who are paid for their time. Cancellations with less than 24 hours’ notice are difficult to fill.
By giving last minute notice or no notice at all, you prevent someone else from being able to schedule into that time slot and will incur a $110 fee.

 

Contact Us

If you have any questions about these Terms, please contact us.

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